Trust Center
Velura is built to make beauty and barber booking feel calm, transparent, and dependable. This Trust Center brings together the core documents that explain how we handle your information, protect your experience, and support responsible use of the platform.
Privacy and data handling
We collect only the information needed to provide booking and account services, and we explain that use clearly in our Privacy Policy. You can review how data is collected, used, shared, and retained there.
Security and resilience
Velura uses reasonable safeguards to protect accounts, communications, and platform operations. Our Security and Subprocessors documents outline the controls and service providers that help support the platform.
Accessibility and inclusion
We aim to make the Velura experience usable for as many people as possible. Our Accessibility statement explains the standards we follow and how to request support for accessibility-related issues.
Community standards
The platform is intended for respectful, safe, and lawful use. Our Community Guidelines and Acceptable Use Policy describe the expectations for participation and the actions we may take when those expectations are not met.
Transparency and support
We want visitors, salons, and partners to have a clear view of how Velura operates. This page is a starting point for understanding our policies, and you can explore the links below for more detail.