Accessibility Statement

Effective Date: August 5, 2026

Last Updated: August 5, 2026

Version: 1.0

Velura is committed to making its website, mobile applications, and related services (collectively, the "Platform") accessible to as many people as reasonably possible, regardless of ability or technology.

We believe everyone should be able to discover, book, and manage salon appointments with confidence.


1. Our Commitment

We strive to design and maintain the Platform in a manner that promotes accessibility, usability, and inclusivity.

Our goal is to reduce barriers that may prevent individuals from accessing or using the Platform.

Accessibility is an ongoing effort, and we continuously evaluate opportunities to improve the user experience.


2. Accessibility Features

Depending on the Platform and device, accessibility features may include:

  • Responsive layouts;
  • Keyboard-accessible navigation where practical;
  • Clear navigation and page structure;
  • Meaningful headings;
  • Readable typography;
  • Sufficient color contrast where reasonably achievable;
  • Alternative text for appropriate images;
  • Consistent interface design;
  • Support for modern browsers and operating systems.

Accessibility features may evolve as the Platform continues to develop.


3. Ongoing Improvements

Velura regularly reviews the Platform to identify opportunities for accessibility improvements.

These efforts may include:

  • Improving navigation;
  • Enhancing screen reader compatibility;
  • Improving keyboard accessibility;
  • Improving color contrast;
  • Simplifying user interactions;
  • Addressing reported accessibility issues.

Accessibility improvements are incorporated into our ongoing development process whenever reasonably practicable.


4. Third-Party Services

Certain areas of the Platform may rely on third-party services that are not operated or controlled by Velura.

These services may include:

  • Authentication providers;
  • Mapping services;
  • Payment providers;
  • Email providers;
  • Analytics services.

While we strive to work with reputable providers, we cannot guarantee the accessibility of third-party services.


5. Browser and Device Compatibility

Velura is designed to support modern web browsers and current mobile operating systems.

Performance and accessibility may vary depending on:

  • Browser version;
  • Device capabilities;
  • Operating system;
  • Internet connection;
  • Assistive technologies in use.

Keeping your browser and operating system up to date may improve your experience.


6. Feedback

We welcome feedback regarding the accessibility of the Platform.

If you encounter an accessibility barrier or have suggestions for improvement, please contact us.

When possible, include:

  • A description of the issue;
  • The page or feature involved;
  • Your browser and device;
  • Any assistive technology you were using;
  • Steps to reproduce the issue.

Your feedback helps us improve the Platform for everyone.


7. Changes to This Statement

Velura may update this Accessibility Statement from time to time.

When material changes are made, we will update the "Last Updated" date at the beginning of this document.

Continued use of the Platform after changes become effective constitutes acceptance of the revised Statement.


8. Contact

Questions or feedback regarding accessibility may be directed to:

Velura

Website: https://velura.quiksolve.online

Support Email: support@quiksolve.online

Legal Email: legal@quiksolve.online


Velura is committed to continually improving accessibility and appreciates the feedback of its users.